Department Contacts

   

 Diana Gunn AAP
 Division  President for ACP
24 9:00 AM - 5:00 PM dgunn@allcitiesprocessing.com
 Gina Galluzzo, AAP
 Electronic Banking Officer
30 8:30 AM – 5:30 PM ggalluzzo@allcitiesprocessing.com
 Phyllis Henderson AAP,
 Risk Assessment Officer
25 11:00 AM – 8:00 PM phenderson@allcitiesprocessing.com
 Sarah Leto, Assistant Risk
 Analyst
34 8:00 AM – 4:30 PM swilson@allcitiesprocessing.com
 Ashley Killebrew
 Wire/ACH  Processor
27 8:30 AM – 5:30 PM akillebrew@allcitiesprocessing.com
 Nicole Delph, Wire/ACH
 Processor
40 11:00 AM – 8:00 PM ndelph@allcitiesprocessing.com
 Dinh Nguyen, Wire/ACH
 Processor
35 11:00 AM – 8:00 PM dnguyen@allcitiesprocessing.com
 Britteny Creeger, Specialized
 Products Processor
36 9:00 AM – 6:00 PM bcreeger@allcitiesprocessing.com
 Michelle Simpson,
 Specialized Products
 Processor
35 9:00 AM – 6:00 PM msimpson@allcitiesprocessing.com
  Wire Department Email

 

24 Hours wiredept@allcitiesprocessing.com
  ACH Department Email

 

24 Hours achdepartment@allcitiesprocessing.com

After business hours: (813) 949-1878 and Extensions listed above may be used.

Credit Risk Department includes:

  • All new Customer Approval for ACH/Drafts
  • All new Merchant Approval for ACH/Drafts
  • All daily limit increases for the day and permanent increases
  • Annual Reviews
  • Risk Monitoring

Specialized Products includes:

  • Centralized Returns
  • Repo Investment Accounts
  • Draft Processing
  • Store Value
  • Escrow Accounts

DirectNet or Business Internet Banking

For issues regarding DirectNet, during normal banking hours, please contact:

Pam Davis   or   Debbie Cassos
pdavis@bay-cities-bank.com   dcassos@bay-cities-bank.com
(813) 948-2431 Ext. 33   (813) 948-2431 Ext. 26

24 Hour Online Banking Technical Support is also available at 1-877-203-6716.


Submit a question directly via our web-form:

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Comments / Questions

Call ACP today at (813) 949-1878

Tel: 813.949.1878 - Fax: 813.948.2715
18315 U.S. Hwy. 41 North - Lutz, Florida 33549
All Cities Processing, A Division of Bay Cities Bank
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